I’m simply amazed at leaders, managers and business owners who put up with poor performers (I’m not talking about you, of course).
Maybe I can reframe the situation and see if I can help those leaders think any differently about it.
Imagine it’s not a poor performer working for your company but instead a person, we’ll call him Henry*, dating your daughter (play along with me).
Would you allow Henry:
Paul enjoyed a successful 20-year career in corporate America and currently serves as Master Facilitator for the NeuroLeadership Institute-North America (formerly Director, Training & Delivery-NA) and owns and operates Response-Able Consulting LLC.
During the course of his corporate career, he managed a 100+ rep service department for one of the nation’s top 10 newspapers and revamped a subsidiary’s service department; managed a multi-million dollar sales operation for the nation’s largest independent yellow pages publisher; created, from the ground up, a training department for Time Warner Book Group (now Hachette Book Group USA); and launched and managed the first employee “career” initiative as Director of (People) Development at Time Inc.
Paul is currently a leadership and human performance consultant, executive coach, and master facilitator and has a significant management and people development background. As a human performance consultant, the focus of his work is on helping leaders create new thinking, reengage their employees, jumpstart performance, and maximize their results. In his work with corporate clients, Paul uses neuroscience-based models, relevant coaching structures, and appropriate strategic planning tools and assessments to help his clients identify, clarify, and move towards their mission-critical goals. Paul is known for his unique blend of integrity, intelligence, and humor. He quickly establishes rapport and a trusting environment with clients. Paul’s experience, knowledge, and natural passion for connecting with people provide clients with a comfortably challenging yet powerful working relationship and learning experience.
Paul has worked on a variety of projects across a variety of industries with clients including Accenture, American Express, Coca Cola, CVS Caremark, DE Shaw, eBay, FedEx, Genentech, John Deere, Ericsson, Humana, Microsoft, Motorola, Nokia Siemens Network, Northrop Grumman, Pfizer, Prudential Inc., Stanford University, Starbucks, Time Warner, and The Walt Disney Company and has spoken at numerous conferences as keynote or presenter.
Paul holds a Masters degree in Human Resources Management & Labor Relations; completed a Certificate in the Neuroscience of Leadership (2012); is an ICF Professional Certified Coach (applying for his ICF Master Certified Coach credential); served as President (2008, 2009) and Past President (2010-2011) of the Long Island Coaching Alliance-ICF Chapter; is a Results Professional Certified Coach (RPCC); a NeuroLeadership Group Coach Trainer, Mentor Coach, and Coach Assessor; was selected NLG Trainer of the Year (2011-2012); is a TAB-certified Strategic Business Leadership® Coach; a former business blogger for the NY Enterprise Report; and sits on the Advisory Board of Long Island University’s Paralegal Studies program.
Paul is a published writer, marathon runner, triathlete, proud uncle, and lives outside New York City on Long Island with his wife, Tricia, and their son, Christopher (and Pedro the cat).
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